Monday, October 22, 2007

Cheap Chat Software

If you are a business owner, you might have considered putting in a chat feature on your site which would enable you to provide support information to your customers. However, a lot of people are put off by the thought that it might involve a costly investment plus some hardware upgrades. Using live support offers several major benefits including increased sales and maintaining good customer relationship.

I was happy to learn that adding the chat functionality to a web site is extremely easy and cheap. The support chat service provided by LiveHuman is a host based and full featured chatting service. You don't need to download any software or make any hardware upgrades. All you have to do is add a snippet of HTML code to your site and automatically a customizable chat window of your choice will appear. This image changes according to whether you are online of offline. Customers wishing to chat with you can do so by clicking on that picture.

On your side, you can view useful visitor details as they surf your site - including geo-location, referring sites, current page, time on site and so on. All the chats are logged and stored on the LiveHuman server for up to 2 months.



Ok, I told you it's cheap but you are probably wondering "how cheap?" Well, LiveHuman is only $13 per month for an annual subscription (total=$156). You can also try out the software for free. Just sign up for a free 7-day trial and you can have LiveHuman chat up on your site in just 3 easy steps.

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